Waktu Tunggu Pelayanan Resep Pasien Rawat Jalan di Rumah Sakit Umum Kota Tangerang Selatan Tahun 2018

Humaira Fadhilah, Devi Novita Indriyani, Riris Andriati

Abstract


 

One of the pharmaceutical care standard in hospital is waiting time. The prescribed service waiting time is the time period under which the prescription begins to be delivered by the patient to the patient receiving the drug. The purpose of this research is to know the waiting time of prescription service at Pharmaceutical Installation of South Tangerang City General Hospital compared with minimum service standard of Hospital based on Health Minister Decree No. 129 / MenkesSK / II / 2008. This research is descriptive research, the researcher only make observation to prescription service waiting time. The research was conducted in Pharmaceutical Installation RSU South Tangerang City in March 2018. The sample in this research is recipe served from outpatient in march 2018. Sampling technique in this research is total sampling. The sample obtained 129 consisting of 97 non-prescribed recipes and 32 prescription recipes. From this study, the average total waiting time of prescription service was 48.37 minutes for non-prescribed recipes and 173.38 minutes for prescription recipe. The average waiting time for non-prescribed and concocted prescription services did not meet the minimum hospital service standards pursuant to Kepmenkes RI. 129 of 2008.


Keywords


Waiting time; Prescription recipes; Non prescribed recipes; Minimum health care standard

References


Aryani, F., Angraini, D. & Yani, N.P. 2014. Evaluasi Mutu Pelayanan Kefarmasian Kategori Waktu Tunggu Pelayanan Resep di Depo Rawat Jalan Rumah Sakit Umum Daerah Arifin Achmad Pekanbaru.

Bustani, N.M, Rattu, A.J.& Saerang, J.S.M. 2015. Analisis Lama Waktu Tunggu Pelayanan Pasien Rawat Jalan Propinsi Sulawesi Utara.

Kurniawati, dkk. 2016. Evaluasi Pelaksanaan Standar Pelayanan Minimal (SPM) Farmasi Kategori Lama Waktu Tunggu Pelayanan Resep Pasien Rawat Jalan Di RSUD Kota Salatiga Tahun 2016. Jurnal Imiah Farmasi. Universitas Muhammadiyah Surakarta.

Kepmenkes. 2008. Keputusan Menteri Kesehatan Republik Indonesia Nomor 129/MENKES/SK/II/2008 Tentang Standar Pelayanan Minimal Rumah Sakit. Jakarta: Depkes RI.

Permenkes. 2014. Peraturan Menteri Kesehatan Republik Indonesia Nomor 56 Tahun 2014 Tentang Klasifikasi dan Perizinan Rumah Sakit. Jakarta: Depkes RI.

Rakhmisari, D. 2006. Manajemen Instalasi Farmasi Rumah Sakit. Program Diploma III Perumahsakitan FKUI. Jakarta.

Maharani, Anisa Ega. 2015. Gambaran Waktu Tunggu Pelayanan Resep Pasien BPJS Pada Peak Hours Di Depo Farmasi Instalasi Rawat Jalan RSUP Fatmawati Tahun 2015. Skripsi UI. Depok.

Septini, Renni. 2012. Analisis Waktu Tuggu Pelayanan Resep Pasien Askes Rawat Jalan di Yanmsum Farmasi RSPAD Gatot Subroto Tahun 2012. Skripsi. Depok.

Yulia, E. 2016. Gambaran Sistem Pelayanan Resep Pasien Di Instalasi Farmasi Rawat Jalan RS Karya Bhakti Pratiwi Bogor Tahun 2016.Skripsi. Jakarta. Universitas Islam Negeri Syarif Hidayatullah.




DOI: http://dx.doi.org/10.52118/edumasda.v3i1.26

Refbacks

  • There are currently no refbacks.


Copyright (c) Edu Masda Journal



 

Sekolah Tinggi Ilmu Kesehatan Kharisma Persada

Pajajaran Street Number 1 Pamulang,
South Tangerang City, Banten Province, Indonesia, 15417
Telephone: 021-74716128 / Handphone : 081384462729

Creative Commons License

Edu Masda Journal by Sekolah Tinggi Ilmu Kesehatan Kharisma Persada is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Based on a work at http://openjournal.masda.ac.id/index.php/edumasda/index.